Cancellation rights


Cancellation Right
 
You have the right to withdraw the contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day, you or a represantative of you, other than the carrier, have gotten the goods.
 
In order to exercise your cancellation right, you have to inform us (Spodeco GmbH, Grosmanstr. 4, 50354 Hürth, info@spodeco.de, 02233 700 167, 02233 460 000 5) with a clear explanation (e.g. a letter sent by mail, fax or e-mail) about your decision to withdraw the contract. You can use the attached model withdrawal form, but you can also you another one.
 
To safeguard the cancellation period, it is sufficient to send the message about using the cancellation right before the expiration of the cancellation period.
 
Effects of withdrawal
 
If you withdraw from this contract, we refund all payments we received from you, including the shipping costs (with the exception of the additional costs arising from the fact that you have chosen a different method of delivery than the standard one offered by us) and repay the money immediately and within fourteen days after receiving your message of withdrawal.
 
We use the same paying method you used to refund your money unless you agreed otherwise, but there will be no case where you have to pay fees for the repayment. We may withhold the refund until we have received the returned products or you send us a proof that you have returned the goods, whichever is earlier.
 
You have so send back the goods immediately and in any case within fourteen days from the date on which you informed us. The goods have to be send to us or handed over at Spodeco GmbH Grosmanstr. 4, 50354 Hürth.
 
The deadline is met if you send the goods before the deadline of fourteen days. You bear the direct costs of the returning which can be normally returned by post. We bear the returning costs if the goods cannot be returned normally because of its nature. You just have to pay for any diminished value of the goods, when the loss in value is because of a not necessarily handling from you.
 
  • The cancellation right does not belong to the following contracts: contracts for the supply of goods which are not prefabricated and also the goods which are individually chosen and are tailored to the personal needs of the customer.
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